Tech Support  Brooklyn

  Offering a free computer network assessment and quote. 

Use our Trial Period to see how we can lower tech support costs, do pro-active maintenance and be the single point of contact for all of your Tech support needs.

You depend on your computer network in order to run your business all day and every day. Tech Support  Brooklyn will create a custom network and Tech support plan which will enable you to have the service and support that you need in a cost effective manner.

Server Tech Support
By doing server updates and maintenance on a regular basis, in addition to checking server logs, we are able to keep your server healthy and in optimal shape to create a stable and reliable network environment.  We offer a FREE Alert Monitoring Service to let us know when a server may be having difficulties to ensure rapid response time and immediate resolution.  On site, at your office, server maintenance is key to keep your server updated and running smooth.
Windows Server 2000 / 2003 / 2008    Microsoft SBS Small Business Server 2003 / 2008    Linux   MAC

MAC Tech Support
We have experienced MAC technicians who can assist with your laptop, connection to a Windows network, or Xserve server.
Many applications previously only available to Windows users can now be accessed via a MAC through new connectivity and software methods.

Desktop Tech Support
We will customize a plan to provide a mixture of Onsite Scheduled Support at a discount rate, Onsite Break Fix tech Support, Network Emergency Rapid Response Tech Support, Computer Consulting and Remote Access Tech Support. This will enable us to to assist your computer users in the quickest and most effective manner.

Remote Tech Support
Some tech support can be done quicker and more cost effectively in a secure and managed remote tech support session.  This support will be part of the overall tech support plan in addition to onsite visits.  This can be done for Windows and MAC.

24 x 7 Network Emergency Hotline
(877) 467-4989 is our Network Emergency Rapid Response Tech Support  Brooklyn Hotline. Calling this phone number will ensure that we can help you immediately.  A rotating tech consultant handles management of support calls at off hours and weekends to ensure that you are properly covered.

Outsourced Tech Support
Providing service as single one-stop managed Tech support vendor through a custom created tech support schedule.  An outsourced, reliable and tech capable tech team will reduce the headaches associated with being responsible for the ongoing IT consulting and maintenance that comes with having a computer network.

New Network Design and Installation
Designing a new network is a critical task whose impact will be felt throughout the usage of the network.  A solid foundation is made of selecting the proper hardware, software, data backup providers as well as tech support vendors. Tech Support  Brooklyn has assisted in planning, installing and maintaining over 200 computer networks during the past 6 years.  These networks range in size from a 6 person office with a single server and basic data backup plan on an on call break fix tech support plan to a company with 4 locations throughout the world, secure VPN connectivity tying all users together with 15 servers, Full Time Outsourced Tech Support, and Business Continuity and Disaster Recovery plan to ensure all services are always available.  Custom design is the only way to ensure that your specific company needs are met.

New Office Technology Setup
We are the rare one stop tech shop, that can manage not only your computer network tech support needs, but also the network and voice cabling design and installation, server room and conference room design, VOIP (Voice Over IP) phone system installation and support, Email Continuity and Accessibility throughout the office relocation, and many other services.

Network and Internet Security
Ensuring the security of your network will maintain the integrity, safety, and availability of your company's data and stability of the network environment.  A combination of software and hardware solutions are available to customize proper solution to meet your needs.  Microsoft, Cisco Systems, Trend and Symantec offer Security Solutions to manage the security of your network and data including:

Data Backup and Protection
A proper data backup and protection plan includes having an On Site as well as an Off Site Data Backup.  Multiple rotations allow various points in time from which to be able to restore data from.  A Single External hard drive, with all your data, right next to the server is not a backup plan, but rather a roll of the dice.

Business Continuity
Besides data backup and protection, if you have all of your data protected but your server motherboard gets and electric surge or just hardware issue and dies, you still cannot access your data until the network is back up. Tech Support  Brooklyn has a data center space in a redundant facility where we provide many cost effective services for our clientele to ensure that they have the setup for any Disaster Recovery / Business Continuity plan they need implemented.

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TechSupportBrooklyn is located at 200 West 39 St,  Suite 163 New York, NY 10018. 
We may be reached 24x7 at (877) 467-4989 or info@TechSupport4Brooklyn.com